Reviews

JUAN CARLOS CERRADA GARCIA left a review on 24/01/2020

Todo perfecto

La habitación 202 era muy espaciosa, con dos terrazas y todo lo que se espera en un hotel. El personal del hotel, tanto recepción como en el bar y el restaurante, muy atento y servicial. La pena es no tener más tiempo para disfrutar del hotel en particular y Benidorm en general.

The Agir Springs Hotel responded to this review. View the response.

Hola Juan Carlos Es muy alentador leer sus amables palabras. Nos complace saber que haya disfrutado de una estancia buena y que estaba contento con todo que ofrecemos. Muchas gracias por compartir su opinión con nosotros. Esperamos volver a verle en un futuro cercano. Saludos cordiales, Hoteles MedPlaya Benidorm

Sinead Garrett left a review on 22/01/2020

Lovely hotel

Staff couldn’t have been nicer, great location, very noisy when balcony doors were open due to road works so couldn’t fault hotel for that

The Agir Springs Hotel responded to this review. View the response.

Hello Sinead Many thanks for taking the time to post your thoughts regarding your stay at the Hotel Agir. We are pleased that you were happy with the service that you received from the staff and liked the location. Hopefully you would consider returning again in the future. Kind regards MedPlaya Hotels Benidorm

carolina lozano left a review on 21/01/2020

El spa no me ha gustado mucho,agua un poco sucia en el jacuzzi

Agua sucia en el jacuzzi

The Agir Springs Hotel responded to this review. View the response.

Hola Carolina, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir. Nos complace que haya pasado una buena estancia aunque hay cosas que podemos mejorar. Esperamos volver a verle en un futuro cercano. Saludos cordiales, Hoteles MedPlaya Benidorm

Stephen Booth left a review on 20/01/2020

Great break

Fantastic hotel and food and brilliant reception staff.

The Agir Springs Hotel responded to this review. View the response.

Hello Stephen It is encouraging to hear that you enjoyed your stay with us at the Hotel Agir. We are pleased that your were happy with the food and the service that you received. We do hope that you will choose to return again. Kind Regards MedPlaya Hotels Benidorm

John Betts left a review on 20/01/2020

Great break

Everything was great especially the friendly reception staff.

The Agir Springs Hotel responded to this review. View the response.

Hello John Many thanks for taking the time to share your comments with regards to your recent stay with us at the Hotel Agir. We are delighted that everything was to your satisfaction and we do hope that we will see you again in the future. Kind regards MedPlaya Hotels Benidorm

LEONOR GARCIA BERLANGA left a review on 20/01/2020

Excelente

Hemos pasados dos días estupendos en el Hotel y muy bien atendidos por el personal. nuestra intención es repetir esta estancia en en futuro próximo. Agradecidos

The Agir Springs Hotel responded to this review. View the response.

Hola Leonor Gracias por compartir sus pensamientos sobre el Hotel Agir con nosotros. Estamos encantados de leer que estuvo a gusto en nuestro hotel. Esperamos darle la bienvenida de nuevo al Agir. Saludos cordiales, Hoteles MedPlaya Benidorm

Angel Bellido left a review on 20/01/2020

MEJORA DE INSTALACIONES

LA BAÑERA PENSÁBAMOS QUE ERA DE HIDROMASAJE, PERO NO FUNCIONABA. LAS VENTANAS NO AJUSTAN BIEN Y CREO QUE HAY RUIDO MOLESTOS DEL EXTERIOR. AHORA ES UNA ZONA DE MUCHAS OBRAS Y RUIDOS. EL PERSONAL DE RECEPCIÓN EXCEPCIONAL AMABLE, ATENTO AGRADABLE ETC. BUENA LIMPIEZA Y LA CENA Y EL BUFEFFT DEL DESAYUNO MUY BIEN. CREO QUE REPETIRÉ.

The Agir Springs Hotel responded to this review. View the response.

Hola Angel Gracias por compartir sus pensamientos sobre su estancia en el Hotel Agir. Siempre es agradable recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia agradable otra vez con nosotros. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel. Esperamos volver a veros pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

JOSE GUERRERO left a review on 14/01/2020

Habitacion

Soy conocedor que se va a realizar las mejoras de las habitaciones y espero que sea así pues estuvimos en la suite y necesitaba bastantes mejoras. Por lo demás Genial

The Agir Springs Hotel responded to this review. View the response.

Hola José Nos complace que haya pasado una buena estancia con nosotros en el Hotel Agir, Gracias por dejar sus comentarios. Esperamos poder darle la bienvenida de nuevo al Hotel Agir. Saludos cordiales, Hoteles MedPlaya Benidorm

LUIS ALCOCER GARCIA left a review on 08/01/2020

Perfecto

Me encanta este hotel, muy buena ubicacion y el personal que trabaja alli es excelente, tanto la gente de recepcion como los camareros, volvere sin duda al mismo hotel. deberian de variar los desayunos, todos los dias se repiten.

The Agir Springs Hotel responded to this review. View the response.

Hola Luis Gracias por volver una vez más al Hotel Agir. Como un cliente habitual, sus comentarios son importantes para nosotros. Nos alegra que hayas sido feliz una vez más en el Hotel. Esperemos darle la bienvenida de nuevo al Agir muy pronto Saludos cordiales, Hoteles MedPlaya Benidorm

Jesús Arce Flores left a review on 07/01/2020

Estancia Benidorm

Todo perfecto y la cena de menú genial Repetiré¡¡

The Agir Springs Hotel responded to this review. View the response.

Hola Jesús Es muy alentador leer sus amables palabras. Nos complace saber que haya disfrutado de una estancia buena y que estaba contenta con todo que ofrecemos. Muchas gracias por compartir su opinión con nosotros. Esperamos volver a verle en un futuro cercano Saludos cordiales, Hoteles MedPlaya Benidorm

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

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Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

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As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

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Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not applicable to 100% Non refundable bookings.

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- Improper use of the MedPlaya Amigo! Programme.
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