Grazie mille per la tua recensione positiva! Siamo felici di sapere che hai apprezzato il nostro aparthotel, che si trova a soli 10 minuti a piedi dalla spiaggia. Siamo orgogliosi di offrire appartamenti moderni e completamente attrezzati per garantire il massimo comfort durante il tuo soggiorno. Ci fa piacere sapere che hai trovato il nostro personale cordiale e disponibile. Il nostro obiettivo è sempre quello di offrire un servizio eccellente e di rendere il tuo soggiorno il più piacevole possibile. Siamo inoltre felici che tu abbia apprezzato la colazione, che viene preparata con cura e offre una varietà di opzioni per soddisfare i diversi gusti. Apprezziamo il tuo feedback positivo e speriamo di darti nuovamente il benvenuto nel nostro aparthotel in futuro. Grazie ancora e arrivederci!  MedPlaya Hotel Esmeraldas

Chere Caroline, Nous vous remercions d'avoir choisi notre hôtel et d'avoir pris le temps de partager votre expérience. Nous sommes heureux d'apprendre que vous avez apprécié l'emplacement idéal de notre hôtel et que vous avez trouvé les appartements spacieux. Cependant, nous sommes désolés d'apprendre que vous avez rencontré des problèmes en ce qui concerne le service de ménage. Nous nous excusons sincèrement pour tout inconvénient que cela a pu causer. Votre commentaire nous sera utile pour améliorer nos services et nous assurer que nos normes de propreté soient maintenues à un niveau élevé. Nous ferons en sorte de renforcer la communication concernant les horaires de passage du service de ménage afin d'assurer une meilleure coordination. Nous vous remercions d'avoir partagé vos préoccupations avec nous, et nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur pour vous offrir une expérience plus satisfaisante. Cordialement, MedPlaya Hotel Esmeraldas

Dear Robert, Thank you for choosing Hotel Esmeraldas once again for your stay in Tossa. We greatly appreciate your loyalty and your continued trust in our hotel over the past four years. We're delighted to hear that you find our hotel to be in a quiet location, conveniently close to the main town. It's wonderful to know that you enjoyed your spacious room. We're glad that you noticed the newly furnished rooms and appreciated the small touches such as the cleaning pack and the complimentary bottle of wine upon arrival. It's our aim to provide a welcoming and enjoyable experience for all our guests. We understand that not everyone prefers entertainment, and we're pleased to hear that our tranquil atmosphere suits your preferences. We appreciate your kind words and are thrilled to learn that you plan to return to our hotel next year. We look forward to welcoming you back and ensuring another memorable stay. Thank you once again for your continued support and for sharing your positive experience with us. Best regards, MedPlaya Hotel Esmeraldas

Dear Luliana, Thank you for choosing Hotel Esmeraldas for your stay and for sharing your positive feedback with us. We're delighted to hear that you enjoyed your time with us. It's wonderful to know that you found our staff to be very kind and that your apartment was comfortable, clean, and recently renovated. We take pride in providing a comfortable and pleasant environment for our guests, and we are glad that it met your expectations. The big terrace must have been a great addition to your stay. We're pleased that you appreciated our location, which offers a nice and quiet area while still being within a few minutes' walk from the main bus station, center, and beaches. Having supermarkets nearby is always convenient for our guests. Thank you for mentioning that you would choose to stay with us again if you visit Tossa in the future. It would be our pleasure to welcome you back and provide you with another enjoyable stay. Once again, thank you for your kind words, and we look forward to seeing you again. Best regards, MedPlaya Hotel Esmeraldas

Dear Joanne, Thank you for taking the time to share your feedback on your recent week-long stay at our hotel. We appreciate your kind words and understanding regarding the lack of entertainment during your stay and not dining in our restaurant. However, we're glad to hear that the buffet breakfast looked lovely. We apologize for the small mix-up during check-in, but we're glad it was quickly resolved and that our receptionist came up to your room to apologize and sort everything out. We're pleased to hear that your air-conditioned apartment had all the necessary amenities for a self-catering stay, and that you found it spotless and well-equipped. It's wonderful to know that you found the beds and pillows really comfortable, and that the bathroom was of a good size with a walk-in shower. We're glad the housekeeping team kept your room clean and provided fresh towels throughout your stay. We're also delighted that you enjoyed the peacefulness of your top-floor room overlooking the pool. It's great to hear that the pool area was spotless and that you found the bar prices reasonable. We're grateful for your recommendation and for considering us a comfortable and very clean hotel with friendly staff. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the future. Thank you once again for your kind words. Best regards, MedPlaya Hotel Esmeraldas

Dear Matias, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you had a great experience during your first stay at our Medplaya resort. It's fantastic to know that you found excellent value for money and that our staff left a positive impression on you. We're glad that our team was able to assist you with a bottle of milk for your baby when you ran out on your last day. It's our pleasure to go the extra mile and provide assistance whenever possible. Your kind words mean a lot to us, and we truly appreciate your gratitude. We look forward to welcoming you back soon for another memorable stay! Please don't hesitate to reach out to us if there's anything we can assist you with in the future. Warm regards, MedPlaya Hotel Santa Mónica

Estimado Víctor: Gracias por sus comentarios sobre su reciente estancia con nosotros en el Hotel Esmeraldas. Nos complace saber que disfrutaron de su estancia y que nuestro establecimiento cumplió con sus expectativas. Tendremos en cuenta su comentario sobre el volumen de la televisión. Saludos cordiales. 

Estimada Daniela: Gracias por sus comentarios sobre su reciente estancia con nosotros en el Hotel Esmeraldas. Nos complace saber que disfrutaron de su estancia y que nuestro establecimiento cumplió con sus expectativas. Agradecemos su mención a nuestro personal y nos alegra saber que disfrutó de la botella de vino de bienvenida que ofrecemos a nuestros clientes directos. Envieremos su comentario sobre el tostador al departamento de mantenimiento para que puedan solucionarlo. Esperamos que vuelva pronto. Saludos cordiales.

Madame Bérangère: Nous apprécions que vous preniez un moment pour nous laisser un commentaire sur votre récent séjour avec nous. Nous sommes heureux d'apprendre que vous êtes des clients réguliers et que, une fois de plus, vous avez apprécié vos vacances dans notre hôtel. Nous espérons vous accueillir à nouveau bientôt. Cordialement.

Estimada Anais: Muchas gracias por elegir MedPlaya Esmeraldas y por compartir su experiencia con nosotros. Es un placer recibir su valoración y no hay nada más gratificante que saber que han estado cómodos. que se han divertido buzeando en la zona y que desean volver el año que viene. Agradecemos enormemente su mención al personal. Gracias por su confianza y será un placer poder servirles de nuevo en su próxima visita a Tossa de Mar. Saludos cordiales