Reviews

Jason Stowe left a review on 19/06/2019

Club 50 Benidorm

Reception staff very friendly and had no issues in checking in for 18 adults. Rooms very clean and suited our needs. Location 2 mins to the beach 5 mins either way to the new and old town. Decent friendly bar just to the side of the main door. No one had no one had any issues or complaints.

The Agir Springs Hotel responded to this review. View the response.

Hello Jason Thank you for taking the time to share your review with regards to your recent stay at the Hotel Agir. We are pleased to hear that overall you all enjoyed your stay and liked the location and the service you received. Hopefully you would consider returning again in the future. Kind Regards MedPlaya Hotels Benidorm

Agustin Lopez Abasolo left a review on 13/06/2019

Calificar el Hotel

LO unico que echo en falta en este la pensión completan por lo demas estamos encantados con el Hotel y todo su personal.

The Agir Springs Hotel responded to this review. View the response.

Hola Agustin Gracias por compartir sus pensamientos sobre el Hotel Agir con nosotros. Estamos encantados de leer que estuvo a gusto en nuestro hotel y que estuvo contento con el servicio del personal. Esperemos darle la bienvenida de nuevo al Agir para futuras vacaciones en Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm

FRANCISCO JAVIER ALVAREZ GARCIA left a review on 09/06/2019

Quedamos satifechos

Repetimos este año y el hotel sigue mejorando al mejorar las habitaciones.Muy satifechos del trato de todo el personal .Falta algo de experiencia en agunas personasTienen que evitar el ruido de la silla y el sillon al moverlos,coloxando simplemente unos tacos de goma.Volveremos

The Agir Springs Hotel responded to this review. View the response.

Hola Francisco Gracias por volver otra vez al Hotel Agir Lamentamos las molestias de cualquier ruido. Estamos encantados de leer que estuvo contento con el trato del personal y las habitaciones. ¡Esperemos darle la bienvenida de nuevo al Agir muy pronto! Saludos cordiales, Hoteles MedPlaya Benidorm

Rita Diaz left a review on 06/06/2019

Hotel pequeño, acogedor y estupendo

Conocíamos muchos hoteles en Benidorm, pero nos ha sorprendido en todos los aspectos. El personal es excepcional. No pueden ser más amables y cariñosos. Y la comida es extraordinaria. Volveremos sin ninguna duda.

The Agir Springs Hotel responded to this review. View the response.

Hola Rita Gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir. Siempre es agradable recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia agradable con nosotros. Esperamos poder darle la bienvenida de nuevo al Hotel Agir. Saludos cordiales, Hoteles MedPlaya Benidorm

Aidan Carolan left a review on 29/05/2019

Leisure break

Top hotel with great breakfast and central location

The Agir Springs Hotel responded to this review. View the response.

Hello Aidan Many thanks for taking the time to share your thoughts with regards to your stay at the Hotel Agir. We are very happy to hear that you found us to be a "top hotel" with a great breakfast and central location. Hopefully we will see you back again soon. Kind Regards MedPlaya Hotels Benidorm

ROGER SMITH left a review on 26/05/2019

Distinto

Muy buen servicio en todó. Gracias.

The Agir Springs Hotel responded to this review. View the response.

Hola Roger Nos complace saber que haya disfrutado de su estancia en el hotel Agir y que estuvo contento con el servicio recibido ¡Esperamos volver a verle de nuevo pronto! Saludos cordiales, Hoteles MedPlaya Benidorm

JUAN FELIX MADARIAGA BRIZUELA left a review on 21/05/2019

Xxx

Repetiremos, como lo hacemos hace años

The Agir Springs Hotel responded to this review. View the response.

Hola Juan Muchas gracias por compartir su opinión en relación a su estancia en el Hotel Agir. Es un placer recibir su valoración y comprobar que han disfrutado de una agradable estancia con nosotros. Gracias por su confianza y deseamos poder atenderle de nuevo muy pronto. Saludos cordiales,Hoteles MedPlaya Benidorm

Rafael Pérez left a review on 15/05/2019

EXCELENTE

El SR. de recepción Toni, muy amable y muy buen profesional, el METRE, también muy profesional, el factor humano excelente

The Agir Springs Hotel responded to this review. View the response.

Hola Rafael Nos complace saber que haya disfrutado de su estancia en el hotel Agir y que estuvo contento con el trato recibido del personal. ¡Esperamos volver a verle de nuevo pronto! Saludos cordiales, Hoteles MedPlaya Benidorm

BEGOÑA CLEMENTE left a review on 09/05/2019

PODRIA MEJORAR

Hotel muy bien ubicado, con personal muy atento, sobretodo los camareros del desayuno y cenas. Hotel muy acogedor que podría ser perfecto pero no lo es porque ya que calidad precio está muy bien para un mes de mayo si esas instalaciones me las encuentro en julio o agosto costando mucho más dinero seria muy decepcionante. Nos alojamos en una junior suite que estaba genial de tamaño parece un apartamento pero con bastantes desperfectos. Colchones muy hundidos, nada cómodos. Baño : dispensador de jabón roto, lo reclame y nadie lo arregló en 5 días. Ducha no sale siempre agua caliente y estaba descolgada de la pared. No es para jubilados ya que tienes una bañera muy alta...aunque no era mi caso ...era muy difícil de usar ese jacuzzi. Podían arreglar un poco los desperfectos de la habitación ya que es una suite. En cuanto a la piscina muy pequeña como todos los ocupantes del hotel quisieran meterse. Pero bueno como no había nadie ahora pues se estaba genial. Resumiendo seria un hotel genial por su ubicación a todo playa y centro y por la gente que trabaja en el pero respecto a las instalaciones no son de un 4 estrellas.

The Agir Springs Hotel responded to this review. View the response.

Hola Begoña Gracias por sus comentarios sobre el hotel Agir. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Nos alegra que estuvo contento con la ubicación y el servicio del personal. Esperemos darle la bienvenida de nuevo al Agir para futuras vacaciones en Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm

ALFONSO NAVARRO AROCA left a review on 09/05/2019

Estancia agradable

Hotel muy bien situado, mucha amabilidad por parte de sus trabajadores.

The Agir Springs Hotel responded to this review. View the response.

Hola Alfonso Muchas gracias por compartir su opinión en relación a su estancia en el Hotel Agir. Es un placer recibir su valoración y comprobar que han disfrutado de una agradable estancia con nosotros. Gracias por su confianza y deseamos poder atenderle de nuevo muy pronto. Saludos cordiales,Hoteles MedPlaya Benidorm

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
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Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

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Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not applicable to 100% Non refundable bookings.

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- Improper use of the MedPlaya Amigo! Programme.
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