Reviews
Michelle Rivers left a review on 20/06/2023
Amazing Rio Park
This was my second trip this year!! Everything is just amazing the staff, rooms, food, pool area and the entertainment. Have already booked to come back in September and I can not wait. Thank you Rio Park as I have now found my favourite place to come as a solo visitor as well as with friends.
Hotel Rio Park responded to this review. View the response.
Hello Michelle We are delighted that you have enjoyed another good holiday with us at the Hotel Rio Park and that once again you enjoyed all that we have to offer. Thank you for sharing your comments with us, we look forward to seeing you again in September. Kind Regards, MedPlaya Hotels Benidorm
Elaine Anderson left a review on 18/06/2023
Fabulous Rio Park
Stayed here for 2 weeks and can’t wait to go back in September. The feel around this hotel is amazing. Room was so comfortable and clean, cleaned daily. Lovely staff throughout from main reception to dining room to cleaners. We love this hotel so much we have 2 more bookings to look forward to. Can’t wait to get back. Amazing holiday again sad to leave.Dining room is fabulous, great food and staff.
Hotel Rio Park responded to this review. View the response.
Hello Elaine We are delighted that the Rio Park ticked all of your boxes and that you enjoyed all that we have to offer. It is always nice to receive good feedback and we do appreciate you taking the time to share you comments. We look forward you welcoming you back again in September. Kind Regards, MedPlaya Hotels Benidorm
Gaynor Huggins left a review on 18/06/2023
Another fab stay
we had an amazing time this year being our 7th time at this hotel Everything is really great but this year we were very disappointed that the outside stage wasn’t open. the Reps tried there best and kids loved them but for some reason the indoor entertainment room has been cut in half and all the chairs crammed in there wasn’t enough room for all guests saying that we will stay again ????
Hotel Rio Park responded to this review. View the response.
Hello Gaynor Than you for choosing to return to stay with us once again at the Hotel Rio Park and for taking a moment to share your review with us. We are happy that overall you enjoyed another good holiday. Unfortunately due to the unpredictable weather we have been experiencing it was not possible to move the entertainment outside and we apologise for any inconvenience caused. Hopefully we will get to welcome you all back again soon to the Rio Park. Kind Regards, MedPlaya Hotels Benidorm
ALBA left a review on 13/06/2023
Para repetir
Estuve con mi familia 2 adultos, una niña de 3 años y un bebé dos días y estuvimos muy bien. La habitación familiar genial, espaciosa para los 4. Las camas cómodas. La pega que pondría sería la nevera, que al llegar estaba apagada y costó que se enfriara la bebida. Por lo demás todo muy bien. La piscina infantil súper chula, mi hija se lo pasó super bien con el tobogán y los chorros que había. Buena ubicación, a unas cuantas calles de la playa pero cerca, y a un paso del centro y de las tiendas. La comida bien, poca variedad pero estaba todo muy bueno. Sin duda para repetir, lo pongo en la lista de preferidas!!
Hotel Rio Park responded to this review. View the response.
Estimada Alba, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Rio Park. Nos alegramos que hayan pasado una estancia agradable con nosotros aunque hay cosas que podemos mejorar. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm
Vanesa Navas Reginaldo left a review on 13/06/2023
Los horarios
Me parece muy pronto a las 6 de la tarde cerrar la piscina ya que todavía hay sol y estaba con mucha afluencia de gente y la cenas a las 8:30 ya estaban recogiendo ya que hasta las 9:30 se puede cenar por lo demás todo perfecto
Hotel Rio Park responded to this review. View the response.
Estimada Vanesa, Muchas gracias por escoger a Hotel Rio Park para su estancia en Benidorm y por dedicar unos minutos en compartir su experiencia con nosotros. Lamentamos que hubo algunos aspectos del hotel que no fueron a su agrado, siempre estamos evaluando nuestros servicios y instalaciones teniendo en cuenta los comentarios de nuestros clientes. Esperamos darle la bienvenida de nuevo al Rio Park. Saludos cordiales, Hoteles MedPlaya Benidorm
Elena Alvarado Campello left a review on 06/06/2023
No volvería
Este hotel tendría que tener 3 estrellas. La habitación no es cómoda y es muy pequeña, éramos dos niños y un adulto. La comida poco variada pero buena. El personal tanto del hotel como del restaurante muy amable,eso sí. Algo que no me gustó nada fue que las fotos de las habitaciones son engañosas, las camas pequeñas y nada cómodas . Y lo peor de todo fue el secador de pelo que literalmente estaba lleno de mugre, además la limpiadora nos tocó la puerta por la mañana que estábamos durmiendo ,me parece que esto está fuera de lugar. En el aseo dos focos no funcionaban por lo que había poca luz y nos tocó pedir los amenities que se supone que entraban en nuestra tarifa pero la de la limpieza insistía en que el dispensador de jabón del lavabo era lo que había. Luego de reclamar me trajeron lo que les dio la gana que fueron dos paquetes de pañuelos y 4 gorros de ducha. SIN COMENTARIOS. LO ÚNICO QUE SE SALVA DE ESTE HOTEL ES EL PERSONAL
Hotel Rio Park responded to this review. View the response.
Hola Elena Agradecemos sinceramente sus comentarios y lamentamos mucho que su experiencia en nuestro hotel no haya cumplido completamente con sus expectativas. Lamentamos que la habitación no haya sido lo suficientemente cómoda y espaciosa para usted y sus niños En cuanto a la variedad de la comida, nos alegra saber que encontró la calidad satisfactoria. Nos enorgullece leer que tanto nuestro personal del hotel como del restaurante fueron amables y atentos durante su estancia. Valoramos su feedback y lo utilizaremos para realizar mejoras en nuestro hotel. Saludos cordiales, Hoteles MedPlaya Benidorm
Mary Landells left a review on 05/06/2023
Family holiday
Had a really good time hotel staff and food was very good have already booked for next year just wish the entertainment was outside
Hotel Rio Park responded to this review. View the response.
Hello Mary Thank you for choosing the Hotel Rio Park for your recent family holiday and for taking the time to share your comments with us. It is encouraging to hear the you were pleased with the service you received and also the food. We are delighted that you have booked to return again next year and we look forward to welcoming you all back again to the Rio Park. Kind Regards, MedPlaya Hotels Benidorm
KERRI MURRAY left a review on 05/06/2023
Another Excellent Stay
We have just returned from another fantastic stay at the Rio Park. This hotel is perfect for families. We have stayed a few times now and have our next trip booked already. We would highly recommend staying here. The food is great, as is the night time entertainment and the staff. See you again soon!
Hotel Rio Park responded to this review. View the response.
Hello Kerri "Another excellent stay" thank you for choosing to return to stay with us at the Hotel Rio Park. We are delighted you enjoyed another family holiday with us and even happier to hear you are already booked up for your next one! Thank you for taking the time to share your comments with us, we look forward to seeing you all again soon. Kind Regards, MedPlaya Hotels Benidorm
Sarah Ward left a review on 04/06/2023
Overall great hotel and will return
The staff were all very helpful and a couple of issues were dealt with straight away. The hotel was very clean and housekeeping were excellent. The food was good plenty of choice every day. For me there was only 2 let downs one was the lifts took forever I understand at peak times it will be busy but being on the 2nd floor and having mobility issues the waiting for a lift left me in pain. Also we stayed in a family room where the main door to the room opened into my childrens room and it could be locked against being opened from the outside but there was not a way to lock it to stop one of the children from opening the door and I dont feel that is safe especially in a foreign country where they are too young to understand the dangers. On the whole the hotel was great and we will return at some point.
Hotel Rio Park responded to this review. View the response.
Hello Sarah Thank you for taking the time to share your review of your recent holiday with us at the Hotel Rio Park. We are happy to hear that overall you enjoyed what we have to offer and we aplogise for any inconvenience caused due to the lifts. Your feedback means a lot to us and we thank you for all of your comments. It is great to hear that you would like to return again in the future and we look forward to welcoming you back again to the Rio Park. Kind Regards, MedPlaya Hotels Benidorm
SHONA CAMPBELL left a review on 03/06/2023
Hotel
I had a great time in the hotel. Everybody looked after me. Even when l hot upset day l was leaving. Room was great and food good. See you soon
Hotel Rio Park responded to this review. View the response.
Hello Shona We are delighted that you had a great time on your holiday at the Hotel Rio Park. Thank you for taking a moment to share your thoughts with us, we do appreciate it. We look forward to welcoming you back again soon. Kind Regards, MedPlaya Hotels Benidorm