Beoordelingen
:heeft een beoordeling achtergelaten op 17/10/2023
Puerta corta
La puerta de la habitación no llega al suelo y entra la luz del pasillo. Sugerencia: Añadir listón abajo.
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hola María, Agradecemos sus comentarios sobre su experiencia en Hotel Rio Park. Lamentamos las molestias causadas por la luz del pasillo que entra en su habitación debido a la brecha en la puerta. Valoramos su opinión y esperamos poder ofrecerle una experiencia mejorada en su próxima estancia. Saludos cordiales, Hoteles MedPlaya Benidorm
:heeft een beoordeling achtergelaten op 07/10/2023
Good
Everything great would come again but room only food a big let down
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello John, thank you for taking a moment to share your thoughts about your stay at the Hotel Rio Park. We are sorry to hear that your were disappointed with the food and found this to be a big let down. It good to know you were happy with the other aspects of the hotel and we hope that if you choose to return again in the future we can try and change some of your opinions. Kind Regards, MedPlaya Hotels Benidorm
:heeft een beoordeling achtergelaten op 06/10/2023
Good value for money
We have stayed many times. Always enjoyable. Only comments. The chill music played round the pool repeats itself several times a day and is verging on the depressing. Would like to see a piece of salmon or a chicken breast at dinner. But no complaints.
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Marion, thank you for choosing to return to stay with us once again at the Hotel Rio Park and for sharing your comments regarding your latest holiday. We are pleased that overall you enjoyed another good stay and we appreciate your comments and feedback as this helps us to monitor how we are performing as a hotel. We do hope you will continute to return to the Rio Park. Kind Regards, MedPlaya Hotels Benidorm
:heeft een beoordeling achtergelaten op 30/09/2023
A Treat to Stay
Facilities for a wheelchair user fantastic. We had a quad room that was spacious comfortable and the bathroom was very spacious too we enjoyed the food. The staff are very helpful and therefore help make our stay. One slight negative is the lifts as we had to wait ages between floors. Still that didn’t detract from a great stay at Rio Park. Thank you.
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Terry, we are delighted to hear that you enjoyed your recent stay with us at the Hotel Rio Park. Your comments are important to us and we thank you for sharing them. We hope to have the opportunity to welcome you back again soon to the Rio Park. Kind Regards, MedPlaya Hotels Benidorm
:heeft een beoordeling achtergelaten op 25/09/2023
Rio Park
Even though only there for one night great hotel, staff ,room, and the food was excellent
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello David, Many thanks for sharing your comments about your recent break with us at the Hotel Rio Park. We are delighted the hotel ticked all of your boxes and that you enjoyed all that we have to offer. We hope to be able to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
:heeft een beoordeling achtergelaten op 24/09/2023
Good hotel
Everything was nice. Swimmingpool was giod for young children.
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Sigita Thank you for taking the time to share your thoughts about your time with us at the Hotel Rio Park. We are happy that you were pleased with what we have to offer and that your enjoyed your stay. Hopefully you will choose to return again in the future. Kind Regards, MedPlaya Hotels Benidorm
:heeft een beoordeling achtergelaten op 15/09/2023
Great hotel
Had a great stay at Rio park September 2023. Rooms spotless & modern. The safe wasn’t working but immediately fixed! Food good and staff are friendly & efficient. Will book here again!
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Debra, We are delighted to hear you enjoyed your stay with us as the Hotel Rio Park and were pleased with your room, the food and the service you received from the staff. Thank you for taking a moment to share your comments with us, we hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm
:heeft een beoordeling achtergelaten op 09/09/2023
Hotel Rio Park
We booked to stay for 5 Nights with our 3 year old son, Breakfast was lovely something for everyone and the overall quality of the food was good. Always able to get a sunbed around the pool. Hotel kept very clean. Couple of things the Hotel need to improve on the Air Conditioning in the rooms which is absolutely terrible, we woke up 2 nights and it was blowing hot air so had to open the balcony door, was unbearable for a big hotel you need better air-conditioning everybody I spoke to said the same. Also the Lifts, you had to wait 20 minutes to get a lift every morning for breakfast and every evening around 7-8pm. They need more lifts or faster bigger lifts! Our minibar was not replenished the whole time we were there and we booked a club double room, also never got the free bottle of wine as advertised online when we booked! Overall a lovely hotel but does need some improvements to make it even better!
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Amy Thank you for taking the time to share your comments about your stay with us at the Hotel Rio Park. We are happy that overall you enjoyed what we have to offer and apologise for any inconvenience caused with the air conditioning and the lifts. We appreciate your comments and feedback and will make sure they are passed on. We do hope that if you choose to return again in the future we can try and change some of your opinions. Kind regards, MedPlaya Hotels Benidorm
:heeft een beoordeling achtergelaten op 02/09/2023
Couple with teenage son
Hotel was in a great location,close to everything but nice and quiet.The staff were lovely and room cleaned daily and to a high standard.The family rooms have free use of pool towels,safe and complimentary free drinks on arrival in the mini fridge.Also as we booked on line we received a welcome bottle of wine which was a very nice touch.The pools and pool area are lovely,yes there is some early queuing for sunbeds if you are particular where you want to lie etc but there were pretty much beds available at all times and the lifeguard will always do his best to get a bed for you if needed.The food had something for everyone,and had a beautiful roast beef dinner on Sunday.My only fault I could find were how slow the lifts were at certain times of the day but this would not stop me staying here again
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Anne Thank you for chooosing the Hotel Rio Park for your recent family holiday in Benidorm. We are pleased that overall you enjoyed the services and facilities and we thank you for all your feedback. We hope to have the opportunity to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
:heeft een beoordeling achtergelaten op 01/09/2023
En general bien
Por lo general bien. Tuvimos un problema el primer dia que llegamos pero finalmente nos lo resolvieron y nos dejaron hacer el checkout más tarde de lo habitual por las molestias... Tanto las instalaciones como la comida muy bien, la ubicación del hotel muy buena ya que está a 5 minutos del centro de la ciudad y a otros 5 de la playa. Los animadores muy bien, pero Víctor un 10 sin duda!
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hola Maria, Agradecemos su comentario y su comprensión durante su estancia en nuestro hotel. Lamentamos los inconvenientes que experimentó al llegar, pero nos alegra que nuestro equipo pudo resolver la situación. Nos complace saber que tanto nuestras instalaciones como nuestra comida cumplieron con sus expectativas y que la ubicación del hotel fue conveniente para usted. También agradecemos sus elogios a nuestros animadores, especialmente a Víctor. Esperamos darle la bienvenida nuevamente en el futuro y brindarle una experiencia aún más placentera.Saludos cordiales, Hoteles MedPlaya Benidorm