Beoordelingen
:heeft een beoordeling achtergelaten op 02/04/2017
Hotel Switch
Hi, Apparently the Rio Park Hotel was full so we were sent to the Hotel Flamingo Oasis for our stay.We thoroughly enjoyed our stay at this hotel and thank you for youre efficiency of our hotel switch.
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Grant We are so sorry that your booking had to moved from the Hotel Rio Park to your sister Hotel the Flamingo Oasis. We are pleased to hear that you still enjoyed your holiday and we are sorry for any inconvenience caused to you. Kind Regards MedPlaya, Guest Relations
:heeft een beoordeling achtergelaten op 31/03/2017
Noisy rooms
My second time staying at Rio Park. We had to get moved from room 934 as the building works were directly above us from 8.30am all day long. Moved to room on 1st floor which was much better although there is no soundproofing whatsoever meaning we could hear our neighbours conversions, their television and could even hear them switching their lights on and off. Hardly any sleep. On a positive note the food was OK. The pool area, bar and entertainment was great.
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Karen Thank you for returning to stay at the Hotel Rio Park. We are sorry to hear that had problems with noise during your recent stay. We are pleased that you did enjoy the food, the pool area and the entertainment. We do hope that despite a few setbacks you will return again for a third visit. Kind Regards MedPlaya, Guest Relations Team
:heeft een beoordeling achtergelaten op 30/03/2017
well worth the money !!!!!!
We stayed here for the weekend full board,the room was clean and we were on the 9th floor,the only downside at the minute is there is building work going on on the 10th and 11 floors,but this is just a temporary measure.The food was great with plenty of choice for lunch and dinner,the only negative was the choice of food for young kids wasnt great as we had an 8 year old with us but would definately book again.
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Deborah Thank you for your feedback about your recent stay at the Hotel Rio Park. We are pleased that overall you had a good time and we do appreciate your comments as it helps us to move forward. Hopefully we will see you back again soon. Kind Regards MedPlaya, Guest Relations Team
:heeft een beoordeling achtergelaten op 14/03/2017
perfect holiday again
As always thoroughly enjoyed our stay at Rio Park. It has to be the best hotel in Benidorm for a happy relaxed atmosphere, the friendliness of the staff and other guests make for a very happy holiday. There is always a good selection of good quality food. The animation team together with the tribute acts cannot be beaten for entertainment. In fact we never need to leave the hotel at night because of the variety of entertainment on offer, often attracting guests from other hotels to visit. The only negative is the state of the bathrooms. The rooms themselves are fine, spotlessly clean as are the bedding etc. There are ongoing makeovers on the top floors where the refurbished rooms are super, but I think it will be a very long time for each floor to reach that level. In the meantime a bit of TLC on the normal rooms would be a vast improvement, not to mention the public toilets on the ground floor. We have stayed in other Hotels in Benidorm, but none comes anywhere near to the Rio for all round satisfaction.
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Richard Thank you for taking the time to add your review about your recent stay at the Hotel Rio Park. We are pleased that once again you enjoyed another happy holiday with us and that you especially enjoyed the entertainment taking place. We are in the process of updating the rooms and eventually all of the rooms will be done. Hopefully we will see you back again soon. Kind Regards MedPlaya, Guest Relations Team
:heeft een beoordeling achtergelaten op 13/03/2017
Good value
Good friendly staff
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Christine Thank you for your comments about the Hotel Rio Park. We are very pleased that you found the Hotel to have 'Good friendly staff'. We hope to welcome you back again in the future. Kind Regards Med Playa Guest Relations Team
:heeft een beoordeling achtergelaten op 11/03/2017
lifts
the hotel was very good our 3rd visit unfortunately we asked for a low floor and was given 4 th my wife cannot use the outside lifts and I was not able to walk up and down the stairs but advice was given by the front desk as to get round the problem when we book again in October
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Barry Thank you for returning once again to the Hotel Rio Park. We are sorry to hear that you had problems getting up and down to your room on the 4th floor. The reception will always try and do all that they can to allocate people as requested, so we hope that if you do return again you will be allocated a room more suited to your needs. Kind Regards MedPlaya, Guest Relations Team
:heeft een beoordeling achtergelaten op 23/02/2017
Rio park
Hotel was in good location got put in room A5 which was by the pool but the next room must have been used by staff for something they talked loudly and the door was getting slammed quiet alot
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Nathan Thank you for sharing your thoughts about your recent stay at the Hotel Rio Park. We are very sorry to hear that you experienced noise from the room next door to you. We do hope that despite this setback it would not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
:heeft een beoordeling achtergelaten op 14/02/2017
January 2018
We are regular guests at the hotel and we have never had any faults . The staff at the hotel are great and the food is great . A great entertainment team that always keep everyone entertained Day and night . I would also like to thank the staff on reception for their very quick response and help and support when my aunt fell in the bathroom . We cannot thank them enough . We will be back at the Rio Park in September and January 2018.
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Gabrielle Thank you for returning once again to the Hotel Rio Park. We are very happy to learn that you had another pleasant stay with us and enjoyed all that the Hotel has to offer. We look forward to welcoming you back again in September. Kind Regards MedPlaya, Guest Relations
:heeft een beoordeling achtergelaten op 14/02/2017
Holiday January and Feb.2017
We had been emailed information about room refurbishment work being done during our stay so we feared the worst. However we found that the disruption and noise were minimal. Also reducing the working lifts from 5 to 3 did not give too much trouble either. We have stayed in the Rio Park many times over the years and seen many changes mostly for the better. The food has much improved and is at its best ever. The staff are helpful and pleasant. Entertainment very good if you can get a seat. Will come again and look forward to seeing or staying in one of the new rooms. But at what price?
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Malcolm Thank you for your comments about your recent stay at the Hotel Rio Park. We are pleased to hear that once again you enjoyed your stay with us and that the work taking place at the Hotel did not cause any disruption to your holiday. Hopefully on your next visit you will see more of the changes taking place. Kind Regards MedPlaya Guest Relations Team
:heeft een beoordeling achtergelaten op 07/02/2017
rio park
Third time here so always happy with service , food, entertainment. Great value for money
Hotel Rio Park heeft op deze beoordeling gereageerd. Bekijk de reactie.
Hello Colin We are so pleased to hear that you enjoyed another good stay with us at the Hotel Rio Park and we thank you for your comments. Hopefully we shall see you again soon for a fourth time. Kind Regards MedPlaya Guest Relations Team