Beoordelingen

:heeft een beoordeling achtergelaten op 05/08/2017

Lovely place but needs some work

We always stay in the medplaya hotels and this was our 1st visit to san eloy. We had such a relaxing holiday. Its a beautiful place the only downside to it is the shop is very badly stocked down to the essentials been unavailable and the grounds of the hotel are very uneven it needs some maintenance.

Hotel Sant Eloi heeft op deze beoordeling gereageerd.

Dear Mr. Murphy, We would like to thank you for your confidence in our hotels and for taking the time to share your impressions of your holiday with us at MedPlaya San Eloy. We are very pleased to receive your evaluation and to read that you had a relaxing holiday with us. We sincerely value our customers' opinions because they always help us to improve our services and we will forward your comments regarding the shop and the grounds to the correspondant departments.  We look forward to welcoming you back again in a near future at any of our MedPlaya Hotels. Best regards, Laura Guest Relations  

:heeft een beoordeling achtergelaten op 05/08/2017

Great budget holiday

This is our second time at the Medplaya San Eloy hotel, both times we have really enjoyed ourselves. All the staff are really friendly and helpful, the view of the hillside is lovely, there is a mixture of clientele and nationality which does cteate a nice community feel to the place. Our children quickly made friends and felt comfortable there plus because of the layout, we felt they were safe and secure in the complex. If you are looking for a great family holiday but on a tight budget then I would recommend the San Eloy hotel. We did have a few minor issues but for the price you pay, it is to be expected. These issues were that there was no air conditioning in the rooms, not much of a food choice for vegetarians who also dont eat fish and the evening entertainment was generally poor. However, they are planning to renovate the place, ready for summer 2018. This renovation will include better facilities for younger children and some air conditioned rooms. In summary, we have enjoyed our visits to the San Eloy and will probably return. We will be booking one of the air conditioned rooms though. In regards to the vegetarian and none fish food, this is an issue we have experienced in many hotels including 4 star hotels so in no way unique to the San Eloy. Lastly, as adults, we found the evening entertainment poor but funny just not sure it was meant to be funny and the children really enjoyed the entertainment every night both childrens and adults entertainment. You do receive great value for money, I personally question is it worth spending the extra £1,500 - £2,000 for a 3 or 4 star hotel which would offer a few more luxuries. The choice is yours.

Hotel Sant Eloi heeft op deze beoordeling gereageerd.

Dear Mr. Heaven, Thank you for choosing again our hotel and for taking the time to share your impressions of your holiday with us at the MedPlaya San Eloy. We are very pleased to receive your evaluation and to read that you enjoyed your stay with us. Thank you for appreciating our location and for mentioning our helpful and friendly staff. We are very happy about the renovation planned and we are pleased to read that you will probably will be coming back. We are sorry to hear that the entertainment did not meet your expectations. Our guests opinion is of utmost importance to us as it helps us to improve and we will forward your comments regarding the vegetarians to the hotel manager. Thank you for your recommendation and to we appreciate also your comments about the good value for money. We will be very pleased to welcoming you back on your next visit to Tossa de Mar. Best regards, Laura Guest Relations

:heeft een beoordeling achtergelaten op 04/08/2017

A good family holiday

We returned after a nice trip in 2016. Friendly people, helpful staff, great views, good entertainment. The things that may bother some people are: No air con in rooms - its very hot in the summer Its noisy, the entertainment finishes at midnight so dont expect any sleep before then. People then start clattering sunbeds around at 7am to reserve theirs for the day - even if they arent planning to using it for most of the day the hotel really need to enforce a rule about this All inclusive is rubbish if you have picky children, it really doesnt cater for kids at so expect them to live off chips all week. The all inclusive drinks are terrible - ask them to add extra vodka though and they will happily oblige. Yes I would return - but not on an all inclusive basis

Hotel Sant Eloi heeft op deze beoordeling gereageerd.

Dear Mrs. Booth, Thank you for choosing again our hotel and for sharing your impressions of your holiday with us at the MedPlaya San Eloy. We are very pleased to receive your evaluation and thank you for appreciating our location and our helpful and friendly staff. Our guests opinion is of utmost importance to us as it helps us to improve. We are sorry to hear that the all inclusive did not meet your expectations. We will forward your comments regarding the all inclusive and the sunbeds to the hotel manager. Thank you again for your confidence and we are glad to read that you will be coming back. We will be more than happy to welcome you back in a near future. Best regards, Laura Guest Relations

:heeft een beoordeling achtergelaten op 02/08/2017

Beoordeling

We had a great stay at your hotel. The staff at the reception is unfriendly. A big shout-out to the animation team and bar managment.

Hotel Sant Eloi heeft op deze beoordeling gereageerd.

Dear Mr. Vercruysse, Thank you for taking the time to share your impressions of your holiday with us at the MedPlaya San Elo. We are very pleased to receive your evaluation and that you had a great stay with us. Our goal is to take care of our customers and make their stay as pleasant as possible. We apologise if reception service did not meet your expectations and we appreciate your kind words to the entertainment team and bar managment. We will forward your nice words that for sure will encourage the team.  Looking forward to welcome you again very soon at any MedPlaya Hotels. Best regards, Laura Guest Relations

:heeft een beoordeling achtergelaten op 02/08/2017

Séjours en famille

Voilà 3 ans que nous partons dans cet hôtel, lambiance est idéale pour un séjour avec des enfants. Les appartements sont spacieux, le personnel très agréable, les animateurs sont motivés. Les repas variés, que demander de plus! Si lon veut aller en ville, un bus nous y conduit toute les heures. Je recommande +++

Hotel Sant Eloi heeft op deze beoordeling gereageerd.

Bonjour Mme. Philippron, Nous vous remercions de votre confiance une autre année et d'avoir partagé votre expérience concernant votre séjour dans notre établissement. Il n'existe pas plus grande satisfaction pour nous que lire vous revenez pour la 3eme fois. Nous sommes flattés de recevoir votre évaluation et de lire que votre séjour à répondu a vos attendes. Merci d'apprécier la gentillesse du personnel. Nous vous remercions pour vos aimables paroles et seront transmises à toute l'équipe. Nos remerciements pour votre recommandation et nous espérons avoir le plaisir de vous accueillir de nouveau prochainement. Cordilement, Laura Service Client

:heeft een beoordeling achtergelaten op 31/07/2017

La langue

Pas assez pour les francophones

:heeft een beoordeling achtergelaten op 29/07/2017

commentaires

toujours très bien accueilli et des renseignements donnés avec professionnalisme par le service accueil en général et par Isabelle en particulier. Des installations et un emplacement qui nous conviennent attention toutefois certaines commencent à vieillir comme le mini golf seul laccueil au restaurant nest pas à la hauteur exemple: séparer une famille à table ne me semble pas très commercial un personnel de nettoyage poli mais le nettoyage est moyen. Les serviettes ne nous ont pas été changé chaque jour, ce qui nest pas très hygiénique. Une équipe danimation qui semble sinvestir et des soirée que je qualifierais de correcte. Dans lensemble nous avons passé, comme chaque fois un bon séjour. dailleurs nous avons à nouveau réservé pour septembre.

:heeft een beoordeling achtergelaten op 28/07/2017

Excellent hotel

Excellent hotel, the staff were fantastic, food was superb!! Unreal amount of activities for the children. The only negative was how hot the rooms were at night. Brilliant little complex.

Hotel Sant Eloi heeft op deze beoordeling gereageerd.

Dear Mr. Rourke, Thank you for your choosing our hotel and for sharing your impressions of your holiday with us. We are glad and at the same time very flattered to receive such very positive comments. We are very pleased to read that your holiday with us have meet your expectations. We are sorry about not offering air conditioning. We are delighted to announce the refurbishing for next year that will provide air conditioning to the new superior rooms. Thank you again for sharing your experience and we are really looking forward to serve you again in the nearest future. Best regards, Laura Guest Relations

:heeft een beoordeling achtergelaten op 27/07/2017

4 sterren

mooie vakantie

Hotel Sant Eloi heeft op deze beoordeling gereageerd.

Dear Mr. Boumans, Thank you for taking the time to share your thoughts with regards to your recent stay at MedPlaya San Eloy. We are very pleased to hear that you had a nice holiday with us. Our main aim is make your stay as pleasant as possible and we are glad we meed your expectations. We are looking forward to serve you again in the nearest future. Best regards, Laura Guest Relations

:heeft een beoordeling achtergelaten op 25/07/2017

du positif mais aussi du négatif

points négatifs: parking payant-inconfort des lits-très peu despace rangement pour le linges car il ny a que des penderies des étagères seraient bien plus facile. points positifs: personnels très sympathique et à lécoute

Hotel Sant Eloi heeft op deze beoordeling gereageerd.

Bonjour M. Solange, Merci de votre confiance et d'avoir partagé votre expérience concernant votre séjour à notre hôtel.  Merci d'apprécier la gentillesse du personnel. Ses paroles aimables seront transmises à toute l'équipe et qui nous motive à continuer vous offrir nos meilleur service. Vos impressions et commentaires sont très importants pour nous puisque nous aident à améliorer notre service. Nous en prenons bonne note et vos remarques seront transférés au département concerné. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement dans nos hôtels MedPlaya. Cordialement, Laura Service Client

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